IRVINE, CA — (Marketwire) — 03/13/12 — NWP Services Corporation (NWP), a leading provider of financial transaction processing solutions to the multifamily housing industry, today introduced ResidentHomeServices — a unique, robust “home services” concierge website for residents of apartment communities nationwide that is powered by MyServicesNow.com. From voice to video and data services, ResidentHomeServices enables property owners and managers to offer their residents an easy to use website to manage the setup and disconnection of electricity; voice, video and data services.
In addition to these home services, MyServicesNow offers residents national “daily deals” and computer support. The service enables property owners and managers to offer their residents an enhanced experience and can generate net operating income (NOI) through agreements with service providers.
“ResidentHomeServices creates an amenity for the residents and helps increase the effectiveness of leasing associates by allowing them to focus on what they do best — leasing,” said Chris Finetto, director of resident services for NWP. “The home service also generates a new source of NOI for apartment owners, while enhancing existing revenue share agreements with the cable and phone companies. ResidentHomeServices bridges the gap between the providers and the residents.”
“NWP–s addition of ResidentHomeServices to its suite of services is the first of many new initiatives to help our clients enhance their residents– satisfaction,” continued Finetto.
“Comparison shopping for home services is not a new concept — what is new is how ResidentHomeServices provides the shopper with a true –concierge– experience,” stated Deborah Whiting, director of business development and marketing for MyServicesNow. “When we speak to a caller regarding their move and required home services we are speaking in terms of the individual–s lifestyle and home services requirements across the board — not just television, not just Internet. The technology all ties together and sometimes it takes an educated voice to delineate what the resident really needs. That–s our sweet spot.”
Headquartered in Irvine, Calif., NWP Services Corporation (NWP) provides smart solutions to lower operating and utility costs for the multifamily industry including resident billing, resident payment, utility management, MRO, and submetering services. Resident billing helps owners recover utility expenses including convergent rent and utility billing with Resident OneBill. NWP–s Resident ePay service allows residents to pay rent, utilities and other charges online or in person with funds transferred to the bank electronically. NWP–s utility management product, UtilitySmart, helps owners and operators optimize utility spend and MRO Managers lower operating costs and improve service, increasing Funds from Operations (FFO), Net Operating Income (NOI), resident satisfaction increasing the asset value of multifamily properties. NWP is the industry–s premier provider of nationwide submetering installation and maintenance services. Additional information is available at .
MyServicesNow (MSN) is based in Fort Lauderdale, Florida and is a free service that helps people who are moving set-up phone, Internet, television and other home services. Movers enter their street address into a simple form on the MSN secure site or speak with a live agent to start new home services from over 400 nationally recognized partners. MSN helps apartment owners and operators create new Net Operating Income (NOI) and increase efficiencies of their front line staff. Additional information is available at .
Mark Gentile
949-253-3287
Megan Hirshey
512-495-7170
Deborah Whiting
866-960-8568 x703