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Scottish Water was formed in 2002 and serves 2.56 million households and over 150,000 business customers in Scotland. The organisation prides itself on the quality of its product, testing its water every two minutes. Scottish Water employs over 4,000 people and is now advancing with an extensive transformation programme across the organisation.
Orbus Software first supplied its iServer product in 2011 to enable Scottish Water to establish an Enterprise Architecture practice, better understand and analyse the impact of change, and support a current state assessment. To date, this has shown beneficial results, including saving time on a number of significant projects and assisting with gaining ISO 9001 certification for Digital Strategy and Architecture processes. This is evidenced by greater controls and transparency – vital for a publicly owned company.
The integration of iServerlogy road mapping to inform strategic decision making.
With the support of Orbus Software, Scottish Water has successfully brought all applications and technology components into iServer, centralising the organisation
Orbus Software entered a competitive re-tendering process as a part of Scottish Waterease of accessibility allowed the Covid-19 Digital Task Force to easily identify and consider the re-use or re-purposing of systems already on the estate to meet emerging needs during the pandemic.
Paul Douglas, Lead Enterprise Architect at Scottish Water, says: ture adds value to the wider business. We look forward to seeing what the next five years brings with Orbus Software, including a potential move to iServer365 which aligns nicely with our digital strategy and integrates with the Microsoft 365 platform.
Michael D