Ulrike Grönefeld will take over as Head of arvato Corporate Communications with effect from December 1, 2013. In this role, she will be in charge of internal and external communications as well as our company–s marketing and –corporate citizenship– (CSR) activities in Germany, reporting directly to arvato-CEO Achim Berg.
“In Ulrike Grönefeld, the management team of arvato gains an experienced communications expert who has already proven in various positions that she has the personal and technical capability to facilitate arvato–s impending transformation in the years ahead with communications, and to provide creative input for the process”, said Achim Berg. “I very much look forward to working with her and wish her every success in arvato. At the same time I would like to take this opportunity to very cordially thank Gernot Wolf for handling the interim management of the team.”
Ms. Grönefeld brings comprehensive experience from various relevant fields to her new position. After training as a journalist at the Westfälische Nachrichten in Münster, she gained experience in public administration – including as the press spokesperson for Cologne District President Franz-Josef Antwerpes – before joining ThyssenKrupp and moving into corporate communications. There she worked in successive management positions, among other things as Head of Press and Public Relations in charge of external representation and in-house communications for the Industrial Services business unit – the part of the company that dealt with the outsourcing of business processes. In this role, she also facilitated several change management processes. She left ThyssenKrupp to join Europe–s largest mobility and logistics service provider, Deutsche Bahn, in Berlin as their Corporate Spokeswoman for Sustainability.
arvato AG is a leading global BPO provider. Its staff of over 63,000 design and implement tailor-made solutions for a wide range of business processes along integrated service chains for business customers all over the world. These include data management, customer care, CRM services, supply chain management, digital distribution, financial services and customized IT services as well as all services related to the creation and distribution of printed materials and digital storage media.